Search

Terms and Conditions

Order Process

Delivery is free of charge providing the order is over £30 excluding VAT otherwise there will be a £6.50 delivery charge.

Subject to availability goods ordered before 5pm will be delivered the next business day.  If orders are placed on a Saturday or Sunday they will be delivered on a Tuesday.

All deliveries require a signature so please be aware someone will need to be in when the goods are delivered.  When goods arrive please check the number of boxes on the pack slip match before signing.

Delivery of furniture is to ground floor only, delivery of safes is only free if delivered to ground floor, for other floors a charge will be added.

Returns Policy

Returns are free of charge.  If you are not completely happy with your purchase or have ordered the wrong product, please notify us within 14 days of purchase and we will be happy to collect the item for a full refund or exchange it for something else.  Returns will only be permitted when the goods are unopened and in their original packaging unless the item is faulty.

If items are returned after the 14 day period only a 85% return will be given.  Due to health and safety regulations we are unable to accept returns for food or beverages.

To request a return or report a damaged item please contact us at enquiries@appleofficesupplies.co.uk or phone us on 028 9334 2597.

Damaged Goods must be reported within 5 working days of receipt.

Shortages must be reported within 48 hours of receipt.

Credits will be given once the goods have been received back.

Cancellations : If you wish to cancel an order, please notify us on the same days as placing the order, once goods have been despatched goods cannot be cancelled, however when delivery is attempted please refuse delivery and you will not be charged for the goods, alternatively if you have paid by credit card we will credit the amount back on to your credit card the following day.

© 2009 Apple Office Solutions Email: enquiries@appleofficesupplies.co.uk Telephone: 028 9085 2820